Every call answered
No more phone ringing through service and no more missed bookings. Asti picks up straight away, even when three guests call at once or the restaurant is closed.
AI Phone Assistant
Meet Asti. The phone answers itself.
Asti is the AI phone assistant from Vrodex. It picks up every call, books the table, answers the questions and only puts a call through when your team is really needed. You stay with your guests.
AstiAI phone assistant · Bistro Lumen
Ringing+31 6 2847 1953
Listening
Time back
50 calls a night. Two minutes each.
On a busy evening a restaurant gets up to 50 phone calls, and the average call takes about two minutes. Nearly all of them are easy: a table for four, are you open on Monday, we're running ten minutes late, do you have something gluten-free. Asti handles those calls, so nobody has to walk away from a table to answer them.
50
calls on a busy evening
2
minutes per call
100
minutes on the phone
That is well over an hour every evening. Asti takes it off your hands.
A Saturday evening17:00
0calls answered by Asti
0minutes your team stayed with guests
17:0018:0019:0020:0021:0022:00
- Reservation
- Late arrival
- Opening hours
- Menu or allergies
100 minutes back for your guests
Work out your own evenings
50
6
100minutes on the phone per evening
43hours back every month
That is more than 5 full working days a month.
Based on an average call of two minutes.
Asti answers. Your team keeps serving.
An assistant that knows your business, works in your own booking system and never puts a guest on hold. During the busiest hour of the week and long after closing time.
Bookings straight into your book
With Vrodex Bookings, Asti checks your real availability and books the table. Fully booked? Asti offers another time or sends the link to the waiting list.
Your team, when it matters
A complaint, a large group or anything else that needs a person goes to the right number. You decide when calls may be put through. During service, Asti takes a message instead.
Recordings and transcripts
Every call, written down.
Every conversation lands in the back office with a short summary, a to-do when something needs following up, the recording and the full transcript. You know what was said in seconds, without listening to the whole call.
- A summary and to-do for every call, also by email
- Listen back to the recording with the transcript alongside
- Filter by topic and result, or search by phone number
- Download a transcript or recording whenever you need it
Conversations4 conversations
Search by phone number
- 18:390m 48sMark Jansen+31 6 5512 0384Late arrivalResolvedRunning 15 minutes late for the 19:00 table for 2. The team has been told.
- 18:351m 31sLotte Bakker+31 20 846 2210Menu or allergiesAction requiredAsks whether the tiramisu can be made gluten-free on Friday. Please call back.
- 18:312m 05sDaan Visser+31 6 1093 7741Event enquiryTransferredCompany dinner for 24 in December. Put through to the manager.
- 18:260m 39sEmma Peeters+32 470 21 86 53Opening hoursResolvedAsks whether the kitchen is open on Monday. Told that it is closed on Mondays.
Dashboard
See why guests call.
The dashboard shows how much talk time Asti took off your hands, how many bookings it made and what your guests call about. Spot the busiest hours and the questions that keep coming back.
- Talk time, bookings and WhatsApp messages at a glance
- Why guests get in touch, and how each call ended
- The busiest hours of the day, so you know when the phone rings
Last 7 days
Talk time0h 00m296 conversations handled
Reservations0Made in 40% of conversations
WhatsApp messages023 WhatsApp chats
Resolved by Asti0%41 conversations need follow-up
Why guests get in touch
- Reservation118 · 40%
- Late arrival44 · 15%
- Opening hours38 · 13%
- Menu or allergies33 · 11%
- Cancel or change30 · 10%
Everything included
An assistant that sounds like your restaurant.
You set Asti up in the back office, in your own words. Every change is live on the next call.
Nine languages
Dutch, English, German, French, Spanish, Italian, Portuguese, Polish and Turkish. Asti starts in your language and switches as soon as the caller speaks another one.
Your voice and greeting
Pick the voice that suits your place, give the assistant its own name and write your own greeting. Or let Asti say good morning, afternoon or evening by itself.
Transfers to your team
Put calls through to the right person by reason, each with their own hours. Outside those hours, Asti helps the caller itself or takes a message.
WhatsApp too
Guests can message the same number on WhatsApp, and Asti answers there too. After a call it sends the booking confirmation or the link to your booking page.
Summaries by email
After every call the team gets a summary with the follow-up actions. Send event enquiries straight to your events team, and skip the calls Asti handled completely.
Knows your business
Opening hours, the menu, allergies, parking, the terrace: add a description, your own instructions and FAQ, and Asti answers like someone who works there.
Privacy built in
Phone calls are personal data, so Asti handles them with care. Callers hear at the start that the call is recorded and why, and you decide how long conversations are kept.
- Recordings, transcripts and caller details are deleted automatically after 7 to 90 days
- Find every conversation with a phone number and delete them in one go
- If a caller objects to the recording, the recording and transcript are deleted
Common questions
What restaurants ask us about Asti.
No. Asti speaks with a natural voice you choose yourself, and callers can interrupt, just like in a normal conversation. By default Asti introduces itself as a digital assistant, so callers know who they are talking to.
Then Asti puts the call through to your team, at the times you have set, or takes a message. Every call that needs follow-up is marked "Action required" and reaches you with a summary, so nothing gets lost.
Yes, when you use Vrodex Bookings. Asti checks your real availability, books the table and can send the confirmation on WhatsApp. When a time is fully booked it offers another time or sends the link to the waiting list. Without Bookings, Asti answers questions and takes messages.
Nine: Dutch, English, German, French, Spanish, Italian, Portuguese, Polish and Turkish. You choose a default language and the languages Asti may switch to when a caller speaks one of them.
Yes. Asti gets its own local number from us. Most providers let you forward your current number to it, always or only when nobody picks up. You can also put the new number on your website and Google profile. The same number can take WhatsApp messages too.
Book a demo and we set Asti up together. We arrange the number, you describe your business, choose a voice and set when calls may be put through. Then you call Asti yourself to test it, before your guests do.
Callers hear at the start of every call that it is recorded and why. You choose how long conversations are kept, from 7 to 90 days, after which they are deleted automatically. You can look up and delete all conversations of a phone number at any time, and the back office writes the text for your privacy statement.
Any questions? Contact us, we reply quickly!